Privacy Policy

SMS Program Privacy Policy

This Privacy Policy describes how Team Momentum collects, uses, and shares information in connection with our SMS messaging program. By opting in to receive text messages from Team Momentum, you agree to this Privacy Policy.

1. Information We Collect

When you opt in to our SMS program, we collect the following information:

• Your full name
• Your mobile phone number
• Your opt-in status and timestamp
• Message history between you and Team Momentum
• Information about your device, such as device type, operating system, and mobile carrier (as provided by our SMS service provider)

2. How We Use Your Information

We use the information we collect to:

• Send you marketing messages about our products and services
• Send you appointment confirmations and reminders
• Respond to your inquiries and provide customer support
• Improve our SMS program and other services
• Comply with legal obligations
• Enforce our Terms of Service

3. Legal Basis for Processing

We process your information based on your consent, which you provide by checking the opt-in box when signing up for our SMS program. You can withdraw your consent at any time by replying "STOP" to any message you receive from us.

4. Data Retention

We retain your information for as long as necessary to provide our SMS program and for legitimate business purposes, such as maintaining business records, preventing fraud, and complying with legal obligations. If you opt out of our SMS program, we will retain certain information to comply with legal obligations and to prevent you from receiving unwanted messages.

5. Information Sharing

We may share your information with:

• Service providers that help us operate our SMS program, such as SMS platform providers and customer relationship management systems
• Professional advisors, such as lawyers, auditors, and insurers
• Government authorities when required by law
• Third parties in connection with a business transfer, such as a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their own marketing purposes without your explicit consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Restrict or object to certain processing of your information
• Request transfer of your information to another organization
• Withdraw your consent at any time

To exercise these rights, please contact us at privacy@teammomentum.example.com or call us at (555) 123-4567.

8. Children's Privacy

Our SMS program is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via SMS or email. Your continued participation in our SMS program after such modifications will constitute your acknowledgment of the modified Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS program, please contact us at:

Team Momentum
123 Main Street
Anytown, ST 12345
(555) 123-4567
privacy@teammomentum.example.com